Troubleshoot & solve
customer issues instantly. From anywhere.

The only customer service software powered with Pointing video calls. Tap or draw on your screen during the video stream to give live instructions how to diagnose or fix customer issues from a distance.
Try for free for 14 days
The only customer service software powered with Pointing video calls. Tap or draw on your screen during the video stream to give live instructions how to diagnose or fix customer issues from a distance.
Try for free for 14 days
  • Step 1
    A customer in trouble initiates a chat with your team
  • Step 2
    Resolw connects customer to an available team member
  • Step 3
    Diagnose or solve the issue immediately via Resolw interactive video call

Full-feature toolkit to
support any kind of
customer interaction online

Faster problem solving

  • Pointing

    Pointing allows tapping or drawing on your customer’s video stream to give live instructions on how to fix an issue from a distance quickly and efficiently.
  • Chat, audio & video calls

    Solve issues with a full-feature toolkit including live chat, audio calls or video calls with Pointing. Your customers don’t need to install any software.

Easier customer
relationships

  • Multiple points of contact

    Customers can reach you by clicking a link or a chat button on your website, or by scanning a QR code printed on your product.
  • Built-in flexibility

    To start a Resolw chat with a specific customer, send them a generated link via email, Messenger, Whatsapp, SMS or other.

Effortless teamwork

  • Intra-team communication

    Collaborate with the whole team with text, audio and video calls with Pointing.
  • Chat routing, assigning & collaboration

    Automatic routing takes your customers’ messages to an available teammate. Easily reassign a chat to the right coworker or add them to the conversation.

Get Resolw now
before your competitors do

Available now, including the following features:

  • ✓ Pointing on video calls
  • ✓ Team chat
  • ✓ Collaboration tools
  • ✓ Web & Mobile Apps
  • ✓ High security
Try free for 14 days